Solutions for
SOC Teams

Events are deduplicated through stateful operators, preventing alert storms and redundant noise. Torq then correlates related events, grouping them into comprehensive cases for streamlined triage and investigation.

Translate natural language prompts into efficient data transformation pipelines (Using JQLib and Python), simplifying and democratizing JSON transformations with AI. Torq’s Data Transformation Operator is customizable, testable, and fully transparent — enabling security teams to easily perform advanced transformations without disrupting workflows, while testing and validating results for precise control.

Torq HyperAgents drive automated triage by enriching alerts, proactively retrieving relevant organizational context, and escalating only high-impact threats — enhancing  deterministic workflows with dynamic, agentic hyperautomations. With built-in goal-oriented planning and contextual execution capabilities, security teams can focus on outcomes while HyperAgents handle logic, make agentic decisions, and provide immutable execution logs highlighting transparent reasoning and execution.

Torq HyperSOC intelligently handles security case creation so SOC teams are given all of the necessary information right at their finger tips without manually sifting through event logs. Cases can be created using HyperAgents, workflow steps, case templates, or direct data translation — ensuring each case is pre-populated with the relevant observables, enrichment, and structured data allowing SOC analysts to begin investigations with complete incident context.

Cases can be restricted based on custom RBAC controls across analyst tiers or multiple workspaces — with case omni-view providing a single pane of glass to view all cases for large multi-SOC enterprises or MSSP/MDRs.

Cases follow customizable state transitions, paired with use case specific SLAs. The case management dashboard provides all critical event components — an AI-generated case summary, custom fields, case notes, any observables, attachments, IOCs, and a timeline of workflows or actions taken to build the case. The appearance of the case can be customized in great detail to meet various operational needs. Whether the case is assigned for autonomous remediation or escalated for human-in-the-loop response, Socrates, the AI SOC analyst, assists in real time through natural language human-AI chat collaboration.

An out-of-the-box operational review lifecycle is supported with dedicated roles and processes. This enables peer validation, audit readiness, and consistent procedures across teams.

SOC teams can use out-of-the-box reporting templates or build their own dashboards using various custom widget types, with drill-down capabilities for operational detail. Metrics track SOC productivity, resolution times, and case outcomes, supporting continuous optimization and helping organizations measure quantitative ROI in the form of mean time to detection, assignment, investigation, or response — MTTD, MTTA, MTTI, and MTTR.

Torq HyperSOC enables security teams to contain threats in seconds with AI Agents that reason and execute agentic ActionPlans, ensuring consistent handling of security events. Security analysts can assign cases to Socrates, the AI SOC analyst, for end-to-end autonomous remediation, or interact with Socrates via natural language chat for more precise human-on-the-loop remediation at machine speed.