Up to 95%
Of Tier 1 Cases Closed Autonomously
3-5x
Increase in alert handling capacity for Security Operations Teams
Up to 90%
Reduction in investigation time for alerts requiring human involvement
The Challenge
SOC teams are responsible for defending the enterprise 24/7/365. No gaps. No excuses.
Overwhelming alert volumes leads to analyst fatigue
Manual, repetitive triage and investigation
Case backlogs and slow response times
Siloed tools and disconnected processes
By combining Torq Hyperautomation™ with agentic AI, the Torq AI SOC Platform can eliminate the noise, accelerate investigations, and close 95% of Tier 1 cases completely autonomously.
The Solution: Torq AI SOC Platform
Event Ingestion
De-Duplication/Correlation
Data Transformation
Automation Triage
Case Creation
Managing Case Access
Case Investigation
Case Review
Reporting on SOC Metrics
Autonomous Remediation
Event Ingestion
Event Ingestion
Torq connects to a wide range of sources using webhooks, APIs, and IMAP / SMTP triggers to ingest event data from any source imaginable.
For security solutions with bespoke connectors — such as Splunk or CrowdStrike — building integrations is simple with Torq’s AI-powered integration and step completion assistant. This ensures real-time, flexible ingestion from Security, IT, and other systems without the need to rely on complex event pipeline configurations.
Event Ingestion
De-Duplication/Correlation
Data Transformation
Automation Triage
Case Creation
Managing Case Access
Case Investigation
Case Review
Reporting on SOC Metrics
Autonomous Remediation
Event Ingestion
Event Ingestion
Torq connects to a wide range of sources using webhooks, APIs, and IMAP / SMTP triggers to ingest event data from any source imaginable.
For security solutions with bespoke connectors — such as Splunk or CrowdStrike — building integrations is simple with Torq’s AI-powered integration and step completion assistant. This ensures real-time, flexible ingestion from Security, IT, and other systems without the need to rely on complex event pipeline configurations.
De-Duplication/Correlation
Deduplication / Correlation
Events are deduplicated through stateful operators, preventing alert storms and redundant noise. Torq then correlates related events, grouping them into comprehensive cases for streamlined triage and investigation.
Data Transformation
Data Transformation
Translate natural language prompts into efficient data transformation pipelines (Using JQLib and Python), simplifying and democratizing JSON transformations with AI. Torq’s Data Transformation Operator is customizable, testable, and fully transparent — enabling security teams to easily perform advanced transformations without disrupting workflows, while testing and validating results for precise control.
Automation Triage
Automation Triage
Torq HyperAgents drive automated triage by enriching alerts, proactively retrieving relevant organizational context, and escalating only high-impact threats — enhancing deterministic workflows with dynamic, agentic hyperautomations. With built-in goal-oriented planning and contextual execution capabilities, security teams can focus on outcomes while HyperAgents handle logic, make agentic decisions, and provide immutable execution logs highlighting transparent reasoning and execution.
Case Creation
Case Creation
Torq intelligently handles security case creation so SOC teams are given all of the necessary information right at their finger tips without manually sifting through event logs. Cases can be created using HyperAgents, workflow steps, case templates, or direct data translation — ensuring each case is pre-populated with the relevant observables, enrichment, and structured data allowing SOC analysts to begin investigations with complete incident context.
Managing Case Access
Managing Case Access
Cases can be restricted based on custom RBAC controls across analyst Tiers or multiple workspaces — with case omni-view providing a single pane of glass to view all cases for large multi-SOC enterprises or MSSP/MDRs.
Case Investigation
Case Investigation
Cases follow customizable state transitions, paired with use case specific SLAs. The case management dashboard provides all critical event components — an AI-generated case summary, custom fields, case notes, any observables, attachments, IOCs, and a timeline of workflows or actions taken to build the case. The appearance of the case can be customized in great detail to meet various operational needs. Whether the case is assigned for autonomous remediation or escalated for human-in-the-loop response, Socrates, the AI SOC analyst, assists in real time through natural language human-ai chat collaboration.
Case Review
Case Review
An out-of-the-box operational review lifecycle is supported with dedicated roles and processes. This enables peer validation, audit readiness, and consistent procedures across teams.
Reporting on SOC Metrics
Report on SOC Metrics
SOC teams can use out-of-the-box reporting templates or build their own dashboards using various custom widget types, with drill-down capabilities for operational detail. Metrics track SOC productivity, resolution times, and case outcomes, supporting continuous optimization and helping organizations measure quantitative ROI in the form of mean time to detection, assignment, investigation, or response — MTTD, MTTA, MTTI, and MTTR.
Autonomous Remediation
Autonomous Remediation
Torq HyperSOC enables security teams to contain threats in seconds with AI Agents that reason and execute agentic ActionPlans, ensuring consistent handling of security events. Security analysts can assign cases to Socrates, the AI SOC Aanalyst, for end-to-end autonomous remediation, or interact with Socrates via natural language chat for more precise human-on-the-loop remediation at machine speed.
How the Torq AI SOC Platform Works
Ingest
Collect events via a wide range of mechanisms – Webhooks, TCP Streaming, Message Queues, APIs, Email and more, implementing a scalable alert pipeline with guaranteed SLAs for processing and detailed monitoring.
Correlate
Retrieve information fromConnect 300+ security tools and let Torq normalize event data, eliminate duplicates or false positives, enrich events with an important context and create comprehensive cases for only the alerts that matter the most.
Automate
Embed Torq HyperAgents into agentic workflows that triage, enrich, and escalate cases using goal-oriented planning for contextual execution, with built-in transparent reasoning logs.
Remediate
Torq Socrates, the AI SOC Orchestrator, analyzes human written runbooks to generate agentic ActionPlans that intelligently know when to auto-remediate low priority cases, or maintain human-on-the-loop control for critical incidents.
Cross-Team Collaboration
SOC teams rarely work alone. Torq bridges security, IT, and cloud teams — enabling cross-functional response to complex incidents.
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