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Case Management

Socrates taking action: now with step tools

April 20, 2026

Socrates can now use steps as tools, complementing existing built-in and workflow tools, to enable more granular actions on cases.

Make your ask, and Socrates chooses the right combination of tools to execute it.

Learn more here.

New feature

Cases Dashboards: Add text blocks to dashboards

April 20, 2026

You can now add Markdown text blocks to your dashboards. This allows you to provide context, explanations, and suggestions alongside your data.

New feature

Step Runners: Deploy as non-root

April 15, 2026

You can now deploy Kubernetes and Docker Step Runners from the deployment wizard as non-root.

This allows you to comply with strict security policies and run Torq workflows without root access or privileged container flags.

New feature

Step Runners: Assign labels to jobs and pods

April 13, 2026

Within the Step Runner deployment wizard, you can now choose whether to assign a custom label to Kubernetes jobs and the pod template spec.

These labels help meet strict governance requirements and allow admission controllers to validate jobs spawned by Step Runners.

New content

Content Digest

April 12, 2026

We've introduced new steps and improvements for new and existing integrations. For full details, check out the complete digest.

New feature

Cases Dashboards: Manage cross-workspace dashboards

March 30, 2026

You can now create and manage dashboards in the Organization Management space to make them available across all or selected workspaces. This enables you to build dashboards once and maintain them in one place without needing to recreate them in each workspace.

New content

Enhanced Case Search

March 23, 2026

Case search just got smarter with the free-text search now also searching in case notes. Match-location chips highlight where matches occur and let you quickly filter—so you can find the right case faster.

Update

Step Runner version update

March 22, 2026

We've released Step Runner v26.03.8. See the list of additions, improvements, and fixes to determine whether you should update your Runners.

Product update

Cases Dashboards: New Look & Feel

March 17, 2026

The Cases Dashboards page has a fresh new look. Changes include updated colors across all charts and widgets, and an improved widget creation experience with a new layout.

New content

Content Digest

March 15, 2026

We've introduced new steps and improvements for new and existing integrations, as well as new templates. For full details, check out the complete digest.

New feature

Step Runners: Podman deployments

March 10, 2026

You can now deploy privileged Podman Step Runners with the deployment wizard.

This option allows you to configure the Step Runner from the UI without manually editing its deployment configuration file.

New feature

Test Pads: Experiment With Workflow Steps

March 08, 2026

You can now add test pads to your workflow canvas to experiment with steps. This allows you to brainstorm, collaborate, and iterate without affecting the main production workflow.

New feature

Run AI agent tools on remote runners

March 07, 2026

AI agent tools can now run on remote runners, allowing execution inside on-premises systems or restricted network environments. This enables agents to interact securely with internal infrastructure while preserving the familiar Torq workflow interface and full visibility into execution status and logs.

Update

Step Runner version update

February 24, 2026

We've released Step Runner v26.02.19. See the list of additions, improvements, and fixes to determine whether you should update your Runners.

New feature

Cases Dashboards: Control dashboard visibility

February 16, 2026

You can now control dashboard visibility for the dashboards in your workspace. This enables you to expose specific dashboards to a subset of users and enforce least privileged access.

Introducing the Product Spotlight

February 15, 2026

Innovation at Torq never stands still — and now it’s even easier to keep up.

Introducing the Product Spotlight, a quick roundup of the latest Torq updates. This release covers Q4 new capabilities in automation and case management, with scannable intros so you can instantly see what’s new and why it matters.
The full edition is available in the Knowledge Base.

Update

Step Runner version update

February 11, 2026

We've released Step Runner v26.02.3. See the list of additions, improvements, and fixes to determine whether you should update your Runners.

New feature

Model Context Protocol (MCP) tools for Torq AI Agents

February 10, 2026

Add MCP tools to Torq AI Agents to enable seamless discovery and invocation of vendor-defined capabilities, no manual API integration required. By acting as MCP clients, agents can reason over and use tools exposed by supported MCP servers directly in workflows, simplifying integrations with modern security platforms.

New feature

Work with tables directly in Interactions

February 08, 2026

You can now use Row Selection and Editable Table input elements to let end users select rows or edit values in table-type workspace variables directly within an Interaction. This extends the existing static Table capability with controlled, auditable user input, making it easier to collect structured data and guide human decisions.

Case Management

Saved Views for Faster, Focused Investigations

February 04, 2026

Your Cases page just got cleaner, with more control over which cases you see—giving you faster access to the cases that matter most.

Create private or public views to control which cases you see, and align teams around shared priorities.

Spend less time configuring filters and more time investigating, prioritizing, and resolving cases with confidence.