The Torq AI SOC Platform is designed to be intuitive from day one, so your team can automate and innovate on their own. But when you want to skip the learning curve or execute a massive migration in record time, Torq’s Professional Services team is ready to step in.
Your Virtual Forward-Deployed Engineers
Our expert team of Forward-Deployed Engineers (FDEs) has seen it all. Their experience leading enterprise SOC migrations and transformations means they know exactly what works to optimize security operations at scale, bringing proven playbooks and fresh thinking to drive efficiencies your previous tech couldn’t deliver.
Your move to Torq is a chance to transform your security operations — and our Professional Services Team helps you get there even faster.
Which Torq Pro Services Model is Right For You?
Option 1
JumpStart
You Build, We Guide
Perfect for teams who want to stay hands-on but value expert shortcuts and want to get started quickly. With this advisory service, our virtual FDEs provide the blueprints and best practices; your team builds the high-impact workflows and case management.
Value: Master the Torq platform while accelerating your ROI.
What You Get
- Up to three 1-hour, virtual consultations per week
- A designated Torq Solutions Architect
- Best-practice guidance and design reviews
- Customer-led prioritization and execution
Ideal for:
- SecOps practitioners who want to build their own workflows
- Newly onboarded organizations looking to accelerate ROI
- Teams needing focused, high-impact support beyond standard CSE engagement
Option 2
Turnkey
We Build, You Win
Tight deadlines? Lean team? Complex migration? Let Torq do the heavy lifting. From workflow design to case management buildouts, we deliver full service end-to-end — so you can stay focused on strategy.
Value: Let Torq manage the complexity while you get the results, with peace of mind from guaranteed delivery and fixed pricing.
What You Get
- Defined Statement of Work (SOW)
- Fixed price structure, no surprises
- Committed delivery of agreed outcomes
- Worry-free solution design
- Full workflow and case management implementation
- Clear deliverables
Ideal for:
- Teams with limited internal bandwidth
- Organizations facing critical deadlines or complex migrations
- Enterprise SecOps leaders needing predictable outcomes and defined scope
How Security Teams Deliver Value Faster with Torq Pro Services
End-to-end case management in 6 weeks
With an aggressive two-month deadline, Kenvue used Torq JumpStart to hit the ground running. Working side-by-side with Torq Architects, they built end-to-end case management in just six weeks and gained the internal expertise to keep scaling on their own.
100+ workflows published in 3 months
Through JumpStart’s collaborative approach, this bank’s team had an “aha” moment, realizing just how effectively they could build in Torq. Their developers quickly took control, publishing over 100 workflows in their first 90 days.
