LIST OF SUB-PROCESSORS

Effective Date: 24 June, 2025

Previous version of this list, effective until 23 June, 2025 is available here.

Third Party Service Providers

Torq engages third-party service providers to carry out processing activities in order to provide the Services. These Sub-processors are identified below with a description of the purpose of their processing activities, the security measures they implement, and their respective locations.

Torq engages the following Sub-processors to host Customer Data or provide other infrastructure that helps with the delivery of our Services:

Sub-processor Name Security Measures Purpose of Data Processing Data Location
Google LLC (Google Cloud Provider) https://cloud.google.com/trust-center/security?hl=en Data Hosting, including business intelligence USA or EU
Amazon Web Services, Inc. https://docs.aws.amazon.com/whitepapers/latest/aws-overview/security-and-compliance.html Data Hosting, including business intelligence USA or EU

Torq engages the following Sub-processors to provide certain functionalities within the Services or which otherwise have access to Personal Data Processed through the Services:

Sub-processor Name Security Measures Purpose of Data Processing Data Location
Zendesk, Inc. https://www.zendesk.com/trust-center/ Customer support ticketing USA
Atlassian Pty Ltd. https://www.atlassian.com/legal/security-measures#acesss-control Customer support ticketing USA
Functional Software, Inc. (Sentry) https://sentry.io/security/ Error Tracking and performance monitoring for web UI USA
Intercom R&D Unlimited Company https://trust.intercom.com/ Customer service and communications USA
MailGun Technologies, Inc. https://www.mailgun.com/security/ Email notification services USA
Slack Technologies, LLC https://slack.com/security-practices Customer support and communications USA

Torq also engages the following third party service providers as Sub-processors to provide certain AI functionalities within the Services, if enabled in Customer’s account:

Sub-processor Name Security Measures Purpose of Data Processing Data Location
Microsoft, Inc. (Azure OpenAI) https://azure.microsoft.com/en-us/products/ai-services/openai-service Large Language Model (LLM) provider USA or EU
Google LLC (Vertex AI) https://cloud.google.com/vertex-ai/docs/general/vertexai-security-controls Large Language Model (LLM) provider USA or EU
OpenAI, L.L.C.(OpenAI) https://openai.com/security-and-privacy/ Large Language Model (LLM) provider USA
Amazon Web Services, Inc. (Amazon Bedrock) https://aws.amazon.com/bedrock/security-compliance/ Large Language Model (LLM) provider USA or EU

Torq Affiliates

Torq’s affiliates may process Personal Data to the extent required to provide the Services:

Torq Entity Location
Torq Technologies Ltd. Israel
Torq Technologies Inc. USA
Torq Technologies UK Limited England and Wales