Three SOC Threats Solved in Minutes with Torq Hyperautomation

Your SOC exists for one core reason: to rapidly reduce the mean time to detect, investigate, and respond to threats. The more efficiently your team operates, the faster you reduce essential KPIs like MTTR, MTTD, MTTI, and what we call ‘MTTx’ (mean time to anything).

Ask our Field CISO, Patrick Orzechowski (PO), and he’ll tell you straight: If your SOC isn’t relentlessly focused on reducing risk through speed, you’re falling behind.

Talking about efficiency is easy. Actually achieving it, especially when your SOC is drowning in alerts and your analysts are burning out, is another story entirely.

The solution lies in combining Hyperautomation, agentic AI, and intelligent case management. Below, we break down three use cases where Torq HyperSOC™ and Socrates, the AI SOC Analyst, reduce MTTR to just minutes.

The SOC Efficiency Challenge

If you’ve spent time in a SOC, these pain points are familiar:

• Alert fatigue: Over half of security teams struggle with false positives and data overload.
• Endless tickets: Legacy ticket systems and disjointed shift handoffs bog down response times.
• Manual swivel-chairing: Analysts lose precious hours jumping between tools and logs.
• Manual enrichment: Manually pulling threat intel and context is a major time-sink.

These pain points slow your team’s reaction times and increase risk. But these barriers disappear when Hyperautomation, AI, and smart case management are unified. 

Use Case #1: Neutralize a Reverse Shell Command & Control (C2) Attack 

When a Ruby-powered reverse shell (courtesy of njRAT) targeted an EC2 Linux instance, Socrates got to work. As Torq HyperSOC’s Omniagent, Socrates detected anomalous process behaviors and network connections, flagging the reverse shell command within seconds.

Without waiting for analyst input, Socrates quarantined the EC2 host. The platform harvested file hashes, process trees, and destination IPs, then enriched them via threat intel feeds and internal CMDB lookups.

Through a deep understanding of the environment and analysis of the remediation runbook associated with the detected use case, Socrates autonomously killed the malicious process in its tracks before the bad actor was able to spread laterally, exfiltrate sensitive data, or cause any further damage.

In under two minutes, the HyperSOC dashboard included an AI-generated incident report with prioritized next steps and detailed documentation of every AI-driven action taken. 

Result: The threat was detected and neutralized without manual intervention, allowing analysts to move swiftly to higher-priority tasks.

Use Case #2: Reduce MTTR with Automated MITRE ATT&CK Tagging

Manually identifying and tagging MITRE ATT&CK tactics, techniques and procedures is time-consuming. Socrates streamlined this process by automatically linking and tagging threats with relevant MITRE ATT&CK tactics, techniques, and procedures (TTPs). 

The AI Agent parses case data, file hashes, process names, network connections, and behavior patterns, and distills them into discrete observables. Socrates cross-references each observable against the latest MITRE ATT&CK framework — pinpointing not just the primary tactic but also related sub-techniques and procedures.

For each matched TTP, Socrates auto-tags the case, links to relevant playbooks, and correlates with past incidents that used the same methods.

Finally, the AI generates a concise report section that shows:

• Tactic: TA0011 – Command and Control
• Technique: T1219 – Remote Access Software
• Procedure: njRAT reverse shell delivered via Ruby script on EC2 instance.
• Confidence: 92%
• Potential Impact: Successful execution of these TTPs can lead to unauthorized access and control of critical systems, leading to data breaches or disruptions.
• Next Steps: Trigger the containment playbook, notify the Tier-2 SOC analyst team, and run a full asset sweep.

Result: Analysts no longer spend time manually tagging or correlating cases, which helps reduce MTTR and increase consistency across investigations.

Use Case #3: Investigate and Close an Impossible Travel Alert in Minutes 

Okta flagged suspicious logins from Austria, Singapore, and Brazil for a single user within a 30-minute window, an impossible travel scenario indicating potential compromise. 

Socrates autonomously checked the user’s leave status in Workday and calendar systems. Next, Socrates messaged the employee on Slack, capturing their response directly into the case notes. Simultaneously, it enriched each login IP against external threat intelligence feeds, scoring them for risk and historical malicious activity. 

Socrates then compared the session details against the user’s normal behavior baseline to spot anomalies. Finally, because the user had confirmed the unusual travel and all IP reputations returned legitimate, Socrates marked the alert as a benign true positive, documented the reasoning, and closed the case. 

Result: This workflow took under three minutes, reducing MTTR and giving analysts hours back by eliminating manual checks and unnecessary escalations.

You Wanna See Some Real Speed?

These aren’t theoretical benefits — they’re proof points from the frontlines of modern AI-powered SOCs. When the powers of Hyperautomation, AI, and intelligent case management are combined in Torq HyperSOC, your team doesn’t just move faster; they move smarter. 

Instead of being bogged down, analysts are empowered to lead, strategize, and scale across complex environments. That’s how you reduce risk, retain talent, and prove real value.

Want to see HyperSOC in action? Book a demo now — and don’t miss our Field CISO’s guide full of practical advice for building a more efficient SOC.