IDC declares Torq HyperSOC™ the first solution to effectively mitigate SOC alert fatigue, false positives, staff burnout, and attrition.
In a groundbreaking report, IDC emphatically recognizes the potential of Torq’s latest innovation, Torq HyperSOC™, hailing it as a pivotal addition to the SOC analyst toolkit.
A Giant Leap Forward for SOC Analysts
IDC’s validation of Torq HyperSOC™ marks a significant milestone for SOC analysts. This endorsement is more than just a stamp of approval; it’s a signal that the industry is taking a giant leap forward. Torq HyperSOC™ was built with the unique needs of SOC teams in mind, offering features that embed automation across the entire case management lifecycle by combining AI-driven insights and Hyperautomation. Analysts can expect a reduction in false positives, faster identification of real threats, and a more intuitive interface that allows for quick adaptation. With the backing of a reputable organization like IDC, Torq HyperSOC™ is poised to set a new standard for SecOps, providing analysts with a powerful ally in the fight against cyber threats.
“Torq HyperSOC™ helps ensure Check Point internal security analysts’ time is used in the most productive and effective manner possible. We are impressed with how Torq HyperSOC™ harnesses AI to alleviate those burdens by automating investigation and remediation.”
Jonathan Fischbein, Global CISO, Check Point
The Game-Changing Impact on SecOps
The arrival of Torq HyperSOC™ signals a transformative era for SecOps. By integrating innovative automation and orchestration capabilities, SOC teams can now address alerts with unprecedented speed and accuracy. The impact is twofold: first, it dramatically reduces the time spent on menial tasks, freeing analysts to focus on strategic work; second, it enhances the organization’s overall security posture by enabling quicker response to threats. This is a game-changer in an environment where every second counts. The agility afforded by Torq HyperSOC™ allows for a more proactive and less reactive approach to security, shifting from a traditional, often cumbersome, process to a dynamic and streamlined operation. IDC’s recognition underscores the potential of Torq HyperSOC™ to redefine how we think about and execute security operations in the digital age.
How Torq HyperSOC™ Empowers CISOs and CIOs
CISOs and CIOs are under constant pressure to ensure their organization’s cybersecurity infrastructure is robust and efficient. Torq HyperSOC™ comes as a powerful asset for these leaders, providing them with a previously unattainable level of oversight and control. With its cutting-edge features, Torq HyperSOC™ equips CISOs and CIOs to enforce security policies more effectively, automate compliance procedures, and gain valuable insights into their security landscape. This solution translates into better decision-making based on real-time data, enabling a swift pivot as the threat environment evolves. Moreover, the efficiency gains from automating routine tasks can lead to significant cost savings, optimizing resource allocation and potentially lowering the risk of burnout among security teams. In essence, Torq HyperSOC™ is not just a tool for the present; it’s an investment in the future resilience of the enterprise.
Want to learn more about Torq HyperSOC™? Get a demo.
FAQs
Traditional SOAR platforms rely on static, script-based playbooks that require dedicated engineering resources to build and maintain. Torq HyperSOC™ is architecturally different — it combines agentic AI with Hyperautomation to investigate, reason through, and respond to threats autonomously across the full case lifecycle. Instead of executing predefined workflows, HyperSOC’s AI agents (led by Socrates, the AI SOC Analyst) plan their own investigative steps, correlate evidence across tools, and take action within defined guardrails. IDC validated that this approach enables SOC teams to cut investigation time by up to 90% and handle 3–5x more cases without adding headcount.
HyperSOC reduces false positives by correlating alerts across your full security stack — SIEM, EDR, IAM, cloud, and email — rather than evaluating each alert in isolation. AI-driven triage enriches every alert with contextual threat intelligence, user behavior data, and asset criticality before making a disposition decision. Low-fidelity and duplicate alerts are suppressed automatically with full documentation, so analysts only see cases that warrant attention. Check Point’s Global CISO confirmed that HyperSOC ensures analysts’ time is used in the most productive manner by automating investigation and remediation of routine alerts.
Torq HyperSOC™ closes over 90% of security cases completely autonomously — from detection through enrichment, triage, containment, and resolution. Tier-1 and Tier-2 alerts are handled end-to-end by AI agents without human intervention unless escalation criteria are met. Carvana’s agentic AI now handles 100% of their Tier-1 and Tier-2 security events, and their team operates at the effectiveness of a SOC five times its size. For higher-severity or novel threats, HyperSOC completes the investigation and presents findings with full evidence for human review — so analysts start with a complete case, not a raw alert.
ROI is typically measured in days or weeks, not months. Valvoline achieved ROI within 48 hours of deployment, saving six to seven analyst hours per day by automating repetitive triage tasks. Their team was live on priority use cases — phishing response and EDR alert handling — within the first week. Torq’s 90-day roadmap takes organizations from initial deployment to full SOC autonomy, with mature customers reaching approximately 90% automation coverage by day 90. This is in contrast to legacy SOAR platforms, which typically require 12–18 months before delivering meaningful value.
Torq HyperSOC™ connects to your existing security stack through 300+ native integrations and 4,000+ out-of-the-box actions — covering SIEM (Splunk, Sentinel, QRadar, Elastic), EDR (CrowdStrike, SentinelOne), identity providers (Okta, Entra ID), cloud platforms (AWS, Azure, GCP), ticketing systems (Jira, ServiceNow), communication tools (Slack, Teams), and threat intelligence feeds. The platform is vendor-agnostic and SIEM-agnostic by design, so it works with whatever tools are already in your stack without forcing data migration or vendor lock-in. Custom integrations can be generated using AI in seconds.
When an alert is ingested, Torq HyperSOC™ automatically creates a case, enriches it with threat intelligence and environmental context, correlates it with related signals across your stack, and assigns a severity and confidence score. AI agents then investigate the case — pulling identity data, endpoint telemetry, cloud exposure, and historical patterns — and either resolve it autonomously or escalate it with the full evidence chain assembled. Every step is logged in an immutable audit trail with explainable reasoning, so analysts and auditors can reconstruct exactly how and why each decision was made.
Torq HyperSOC™ is designed for accessibility at every skill level. The no-code visual workflow builder and natural language interface (powered by Socrates) allow analysts to build, modify, and trigger automations without writing code. Teams typically onboard within the first week of deployment — Valvoline stood up priority use cases in their first week, and Henry Schein One’s four-person team deployed five use cases in their first five days. Torq also provides JumpStart implementation accelerators, Torq Academy training, and 24/7 access to the Knowledge Base for ongoing support.
