The following is from a conversation between Torq and Brian Brown, CISO at Solis. Solis delivers best-in-class managed cybersecurity services and incident response to small businesses around the world. Read on to learn how Brian and his team have used Torq Hyperautomation to exponentially increase the number of workflows running to prevent and respond to cyber threats.
Introduction to Solis
Solis is a full-spectrum MSSP and DFIR company. It has been in business for over 20 years and serves a range of customers from SMBs to enterprises, with a core focus on small- to medium-sized businesses.
“I consider Torq’s automation format to be best in class from everything we’ve evaluated in the market.” – Brian Brown, CISO at Solis
The Benefits of Hyperautomation for MSSPs
Solis has experienced multiple benefits since adopting Torq Hyperautomation. Efficiency and agility (without sacrificing security) are crucial to delivering the service they promise to their customers, as managing the security practices of multiple clients simultaneously comes with a great deal of responsibility.
The team has evaluated many automation options in the market, and they’ve come to consider Torq’s automation format to be the best in class. Solis cited the integration support and the speed at which development happens within Torq as “amazing.”
“Having an assigned Sales Engineer, having an assigned team, and having ready access to them, all while having them understand the product from top to bottom, has been absolutely critical to the speed we’re trying to deploy this,” Brown added. “Additionally, having the Torq team available to answer our questions at any time has been extremely valuable. Outside of the technology being best in class, the service and support has been what has really pushed Solis forward.”
Experience Using Torq Hyperautomation
Solis has been pleasantly surprised at how quickly they have developed and deployed over 273 workspaces and over 5,823 workflows. Using Torq gave Solis the efficiency to build out automations that are consistent between workspaces as needed and the flexibility to fully customize those same workflows for each client’s environments and requirements. “The speed in which our automations run and the security around isolating those workspaces has been advantageous for us as well,” Brown commented.
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Watch the Full Interview
