Torq for
Managed Services
For MSSPs and MDRs, every new threat, onboarding delay, and automation gap multiplies across your customer base. Torq’s multi-tenant autonomous SecOps platform means your team can handle more, deliver higher-value outcomes, and grow margins.
95%
of Tier-1 cases auto-investigated
and enriched
18x
faster customer onboarding
and provisioning
10x
faster workflow creation and
deployment vs. legacy SOAR
Margins are tight. Alerts are endless. Teams are stretched thin. MSSPs and MDRs are running out of room to scale.
High Costs
Despite high upfront costs, legacy SOAR tools sit underutilized due to coding burdens and performance limits.
Capacity Limits
Alert volumes overwhelm legacy systems with performance bottlenecks and ingestion delays.
Analyst Burnout
Analysts burn out manually triaging and enriching low-value alerts, driving ticket fatigue and SLA risk.
Slow Onboarding
Onboarding new customers takes days, draining team capacity and delaying value.
Increase Your Margins, Not Your Headcount.
“Torq is the ideal solution for adding value to our managed SOC.”
“Torq HyperSOC offers unprecedented protection and drives extraordinary efficiency for RSM Defense and our customers.”
“New customers are seeing faster onboardings than we’ve ever seen.”
The Solution: Torq HyperSOC™
Multi-Tenant
Intelligent Case Management
AI SOC Analyst
Automated Investigation & Remediation
Reporting & Dashboards
Multi-Tenant
Torq’s multi-tenant workspace model means you can automate services centrally and reuse workflows across customers, while still keeping environments computationally segmented for performance and service level agreement (SLA) management. Spinning up a new customer takes a click, not weeks of engineering.
Immediate Impact for Managed Services
Clear Out Low-Impact Work
Socrates handles Tier-1 and Tier-2 tickets as a 24×7 on-call teammate, so analysts don’t waste time on low-value triage and remediation. When escalation is needed, it passes full context so analysts never start from scratch.
Onboard Customers at Scale
With Torq, onboarding that once took days now takes minutes. Multi-tenant workspaces, core templates, and reusable workflows make scaling to new customers fast and effortless.
Offer Automation-as-a-Service
MSSPs can extend Torq’s automation capabilities to customer environments they don’t directly manage. This creates new recurring revenue streams and deepens customer relationships.
Turn Efficiency into Margin and Revenue
See how Torq HyperSOC™ helps drive stickier customer relationships, higher service delivery capacity, and a differentiated managed services offering.
