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SOAR is dead-dead (too inflexible, too complex, and too limited on integrations) — but it’s not quite buried in some SOCs where it’s only hanging on because migrating can feel daunting when mission-critical workflows are tied to the system.
AI-driven Hyperautomation from Torq is the SOAR killer. Our team has helped major enterprises from every industry make the switch, quickly and easily, to achieve true SOC transformation.
We chatted with Mark Carosella, Sr. Sales Engineer at Torq, to hear firsthand what surprises new Torq customers the most when they pull the plug on their SOAR and learn what it is about Torq that makes migrating from legacy SOAR not just fast, but also transformative.
1. Don’t Just Switch Platforms — Optimize
One of the first — and most striking — realizations for companies logging into the Torq platform for the first time is just how easy it is to build SOC workflow automations. For those who previously used code-heavy automation tools and had to manage thousands of lines of Python, Torq’s intuitive, drag-and-drop workflow designer and AI workflow builder is game-changing — enabling security teams to build and deploy Hyperautomated workflows faster than ever before. Users can also test each step of their workflow in real-time, gaining instant feedback and making adjustments on the fly.
With Torq, even customizing integrations with APIs or configuring various data sources becomes accessible to those without advanced dev skills, by using AI agents with expert coding logic and syntax for script writing, CLI, and data manipulation.
When migrating existing workflows to Torq, the ease of use and robust scalability of the platform provides the opportunity to do things that simply weren’t possible with legacy SOAR. To escape tech debt and inefficient and outdated processes, Torq encourages new customers to think beyond a “lift and shift” mentality so they can optimize SOC processes, rather than replicating them exactly as they were. The result is a true SOC transformation, not just a platform change.
The Torq team has seen it all and has a vast store of expertise and experience to recommend best practices for optimizing security processes. Torq Hyperautomation makes it much simpler to combine traditional workbooks into seamless workflows that take advantage of the platform’s strengths, such as AI-driven remediation and dynamic case management.
Most Torq customers are able to consolidate security processes during the migration — achieving the same outcomes with significantly fewer and much more efficient automations.
2. Reclaim Control Over Your Security Stack
During Torq Proof of Concepts (POCs), new users consistently highlight the same recurring challenges with their legacy SOAR platforms: limited integrations and difficulty connecting to essential data within existing tech stacks. This often forced their teams to resort to extensive, time-consuming Python coding, a painful and difficult-to-scale process.
In contrast, Torq enables rapid, limitless integrations. Companies can connect their entire security stack in record time by using AI to generate integrations in seconds, or they can maintain granular control with draggable, low-code or full-code capabilities. Even if your third-party API or data format changes (a recipe for disaster in legacy SOAR platforms), real-time API monitoring ensures none of your integrations are at risk of breaking, so your stack always stays connected for uninterrupted automation.
In one example Mark shared, a customer needing specific SIEM technology functions — which were previously inaccessible through their SOAR platform — achieved their goal in minutes by simply copying an API command into Torq’s intuitive workflow builder canvas, eliminating the need to wait months for a team to develop custom code to create the connection.
3. Accelerate Adoption and Time-to-Value
“Whenever we talk to customers or to the folks that are POCing Torq and getting into the platform for the first time, there’s one word that comes up in every single engagement: intuitive.”
– Mark Carosella, Sales Engineering Manager, Torq
Building security automation workflows in Torq’s drag-and-drop and AI-assisted interface is highly intuitive, which means teams quickly grasp the fundamentals to get up and running during onboarding. Mark shared that within a day or two, new users are often independently building custom automation workflows. This can feel like a major “aha” moment for users who came in with the perception of automation as a complex, code-heavy experience in legacy SOAR platforms.
One Torq user shared, “My favorite thing about Torq is that concepts go from my head to a working reality in just a few hours, instead of a few weeks, largely in part to the no-code functionality.”
This ease of use empowers any user, regardless of their coding skills, to rapidly implement workflows and adapt their security operations, accelerating time to value.
Transform Your SOC: Get the SOAR Migration Guide
If you’re ready to finally pull the plug on your SOAR, get the Kill Your SOAR Migration Guide to plan ahead. It covers the big picture of what you need to know going into a migration, plus a migration success story from a leading security company, advice from a SOC manager who made the switch, and the top 3 POC use cases.
With Torq, your migration isn’t just about switching platforms — it’s an opportunity to transform your security operations.
